Introduction:

Retail pharmacy is the entrance point for a lot of Specialty medications indicated for the treatment of disease states like Cancer, Rheumatoid Arthritis, Psoriasis, Psoriatic Arthritis, Ankylosing Spondylitis, Crohn’s disease, Ulcerative Colitis, Hyperlipidemia, Solid Organ Transplant, HIV and Hepatitis C. Pharmacy staff in Retail may not have the capability of handling prescriptions written for these Specialty medications. The processes involve intake, benefit verification, third-party knowledge (pharmacy and medical), proper billing of loading/maintenance doses, days’ supply, storage conditions and third-party pre-requisite criteria required for prior authorizations. Retail Pharmacists too may find it challenging due to lack of practice in handling these Specialty medications.

Lack of proper handling may lead to delays in the availability of treatments to patients. Navigating these patients to the right resources is particularly important and directly related to their health outcomes. Therefore, we have created “Specialty and Patient care in Retail Pharmacy” to address these needs. Candidates will learn Specialty medications commonly encountered in Retail pharmacies and the processes required to successfully dispense them. By learning specific lessons presented in a systematic manner and tips from the author in the form of voice-over tutoring, candidates will be able to help patients with their prescriptions promptly or at least, navigate them to the right help.

By gaining more understanding and knowledge about Specialty medications, retail pharmacy staff will be able to practice patient care resulting in enhanced job satisfaction. Clinical practice at retail may reduce the burn out and therefore decrease the turnover rates of staff. Retail pharmacies may also benefit from increased volume of Specialty medications.

Eligibility:

Candidates must have an active license from their board of pharmacy. No other certification or credentials are required to take this course. ProspeRx offers all courses to all Pharmacists and Pharmacy Technicians without any discrimination in regard to race, religion, color, marital status, cultural background, ethnic origin, gender, socioeconomic or employment status.

Target Audience: Pharmacists and Pharmacy technicians.

Type of Activity: Knowledge-based and Application-based.

Continuing education credits: 4 .0 hours (CE Credits will be Awarded to MI and FL Participants Only at this time)

Media: Internet

Fees: $29

Estimated time to complete activity: 4 hours (It’s a self-paced online course. Participants can log out and log on anytime during the course. The progress of the course will be saved, and no work will be lost. The course needs to be completed within 3 months after which participants will lose access to the course.

Published date: May 4, 2023

Expires: May 3, 2025

Learning Objectives/Process:

• Describe the definition of Specialty medications.
• List Disease states and medications for these disease states encountered in retail.
• Formulate the workflow in processing Specialty prescriptions- Intake, Benefits verification, Billing and Onboarding.
• Discuss medications encountered in retail, their indications, dosage forms, dosing, days’ supply, and third-party criteria based on each disease states- Rheumatoid Arthritis, Psoriasis, Psoriatic Arthritis, Ankylosing Spondylitis, Ulcerative Colitis, Crohn’s disease, Oncology, Solid organ transplant, Cardiology, HIV and Hepatitis C.
• Discuss an overview of types of third-party rejects and prior authorization process.
• List different types of financial assistance/copay assistance.
• Describe the value of adherence and learn how to overcome barriers to adherence.

How to Obtain Certificate of Participation:

• Register online to create an account and pay for the course.
• Read the learning objectives and faculty disclosures.
• Learn the course carefully and pay attention to the speaker’s tutoring. You may pause the slide as needed to fully understand the content.
• The final exam consists of 20 questions. You will have 3 attempts to pass the final exam. The passing score is 70%.
• Complete the final exam and post-activity evaluation right after the final exam within a maximum of 3 months of enrolling in the activity.

To answer the questions, click on your selected choice for each answer, then proceed to the next question. Once completed, click on the Grade Exam button at the bottom of the page. Your exam will be automatically graded. After you pass the exam and complete evaluation, your Certificate of participation will be made available immediately. Click on the Certificate link and print the certificate for your records.

Apply now.